Supporting SuSanA and the broader WASH Community of Practice through the SuSanA on-line platform

2012 - 2019 • Stockholm Environment Institute (SEI)


To improve the effectiveness of the SuSanA platform as a knowledge management resource that promotes increased collaboration and information-sharing


Central to the project are three studies, connected to the three outcomes described below in the Objectives, the results of which will inform decisions about improved planning and implementation of SuSanA.

The first study looked at how online user experiences can be enhanced for SuSanA’s online knowledge-management resource ( ) and already lively discussion forum ( ). Through competitive bidding this project was carried out by Bentley University's User Experience Centre in March 2017. The results of the study were distributed through the SuSanA Forum (see link below). Changes to the SuSanA Forum and website were made during April to August 2017. A repeat user experience study is planned for 2018.

Second is a marketing study to better understand the knowledge and networking needs of the global WASH community, particularly those parts of the community that could play a bigger role within or in collaboration with SuSanA. One key outcome of this study will be the development of a major new communications strategy and implementation plan for SuSanA and its partners. Through competitive bidding this study is being carried out during 2017 by CAWST and Seecon.

The third study will look at how to ensure SuSanA’s long-term organizational sustainability and will take place in 2018.


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Phase 3 (2016-2019):

The project will have three key outcomes: 1) Improved use of SuSanA Platform by identified target groups, through a clear communications plan and platform improvements; 2) Demonstrable improvements in the impact that use of the SuSanA Platform has on members’ work in sanitation; 3) Strengthened governance and institutional sustainability of SuSanA as reflected in an operational plan that includes a plan for funding the budget needed to assure the future of SuSanA.

The overall objective of this current Phase 3: to improve the effectiveness of the SuSanA platform as a knowledge management resource that promotes increased collaboration and information-sharing within the WASH sector and to support the long-term sustainability of the platform.

Further information

Grant size of Phase 3: $2,734,865 (over 3 years)

The consortium consists of SEI, GIZ, Oxfam, WaterAid, Kellogg Consultants, Ostella, Dotwerkstatt

Earlier phases had the titles: Extension of SuSanA Discussion Forum - Supporting online knowledge management, dissemination and peer discussions of the BMGF WSH projects

Phases 1 & 2: This project contributed to the knowledge management and dissemination of results of sanitation grants funded by the WSH (Water, Sanitation, Hygiene) program of the Bill & Melinda Gates Foundation - for example by using the SuSanA discussion Forum and online library.

Contact information

Arno Rosemarin
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Elisabeth von Muench
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Simon Okoth
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UX study on SuSanA's websites carried out by Bentley University UXC in 2017

Discussion on forum (Phase 3)

Discussion on the forum (Phase 1 and 2)

Documents in library

Stockholm Environment Institute
Stockholm and Nairobi
Sweden and Kenya

SEI is an independent international research institute with offices in Sweden, the UK, Estonia, the US, Thailand and Kenya. We have been engaged in environment and development issues at local, national, regional and global policy levels for more than 25 years. Our goal is to support decision-making and induce change towards sustainable development around the world by providing integrative knowledge that bridges science and policy in the field of environment and development. Our approach is often highly collaborative, and stakeholder involvement has always been at the heart of SEI’s work. Our projects help to build capacity and strengthen institutions to equip our partners for the long-term. SEI was the home of the EcoSanRes Programme, a pioneer in the area of sustainable sanitation between 2001 and 2011. SEI was one of the co-founders of SuSanA in 2007. At present the Sustainable Sanitation Initiative at SEI is a combination of original research, knowledge management, capacity development, policy engagement and on-the-ground action.

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SuSanA Newsmail

Stay informed about the activities of SuSanA and its partners. The SuSanA news mail is sent out around four times per year and contains information about news, events, new partners, projects, discussions and publications of the SuSanA network.

SuSanA partners are welcome to send us news items for inclusion in the SuSanA news mails.

Archived news »

24thSuSanA meeting

The 24th SuSanA meeting will take place in Stockholm, Sweden on Saturday 26 August 2017 prior to the Stockholm World Water Week. It is organised by the SuSanA Secretariat together with SEI.

The 24th SuSanA meeting will take place on 26 August 2017 (Saturday, full day) at the SEI headquarter in Stockholm: Stockholm Environment Institute (SEI) Linnégatan 87D, 115 23 Stockholm, Sweden

It is intended to have a live stream of the meeting for the members of the SuSanA community who are unable to attend.

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Resources & publications

Our library has more than 2300 publications, factsheets, presentations, drawings etc. from many different organisations. It continues to grow thanks to the contributions from our partners. Further types of resources are available below.

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The project database contains nearly 400 sanitation projects of many different organizations dealing with research, implementation, advocacy, upscaling, capacity development etc. Advanced filtering and search functions as well as a global map allow you to find exactly what you are looking for. Read more »

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Trainings, conference and events materials

Missed out on important sanitation events? Keep yourself informed by browsing through these materials kindly made available by SuSanA partners.

Regional Chapters

SuSanA provides you with various knowledge products suited to your region or country. Click on a region or look up a specific country below to see a relevant resources, upcoming events, partner organisations or projects.

Shit flow diagrams (SFDs), excreta flow diagrams

SFDs are a way of visualising excreta management in cities and towns, with a promise to improve the understanding of urban sanitation. Several SuSanA partners are part of the "SFD Promotion Initiative".




Discussion Forum

The SuSanA Discussion Forum is the place where we talk to other SuSanA members, share knowledge, exchange experiences, discuss challenges, make announcements, ask questions etc. Your SuSanA login is the same as your Forum login. Read more »

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SuSanA Meetings

SuSanA Partners

Partner organisations of SuSanA get connected with other organisations concerned with sustainable sanitation all over the world.
Through this networking, they stay updated with all the news in the sustainable sanitation field. Get more information »

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Integrated Content

The SuSanA website is also hosting content from other communities of practice and information-sharing portals.

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Individual Membership

Register yourself as an individual member of SuSanA. This membership is free of charge. Being a member will keep you informed about news, events, updates, publications and jobs. Find out more »

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We have 13 thematic working groups which cover a variety of different sanitation aspects. They provide outputs that investigate the problems and opportunities. By joining a working group you can jointly work with other SuSanA members experts on these issues and promote sustainable sanitation.

You can also be active by hosting SuSanA meetings or by organising a working group meeting or taking part in discussions on the discussion forum.

If you would like to join a working group, you need to register as a member and then choose the working groups you wish to join. If you are already a SuSanA member, but wish to change working groups, you can change your details by clicking on the link below.

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We got more than just a new look!

Welcome to the new website of

On 1 September we relaunched our website, using a new menu concept to improve the user experience. However, some functions are not working yet but we are working on those now. If you have any comments or suggestions please post them here on the SuSanA discussion forum. Thank you.

  beta version