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Supporting SuSanA and the broader WASH Community of Practice through the SuSanA on-line platform

2012 - 2018 • Stockholm Environment Institute (SEI)


To improve the effectiveness of the SuSanA platform as a knowledge management resource that promotes increased collaboration and information-sharing


Central to the project are three studies, connected to the three outcomes described below in the Objectives, the results of which will inform decisions about improved planning and implementation of SuSanA.

The first study looked at how online user experiences can be enhanced for SuSanA’s online knowledge-management resource ( ) and already lively discussion forum ( ). Through competitive bidding this project was carried out by Bentley University's User Experience Centre in March 2017. The results of the study were distributed through the SuSanA Forum (see link below). Changes to the SuSanA Forum and website were made during April to August 2017.

Second was a marketing study to better understand the knowledge and networking needs of the global WASH community, particularly those parts of the community that could play a bigger role within or in collaboration with SuSanA. One key outcome of this study will be the development of a major new communications strategy and implementation plan for SuSanA and its partners. Through competitive bidding this study was carried out during 2017 by CAWST and Seecon.

The third study will look at how to ensure SuSanA’s long-term organizational sustainability and will take place in 2018.

Countries of activity

Location of main activity


Phase 3 (2016-2018):

The project will have three key outcomes: 1) Improved use of SuSanA Platform by identified target groups, through a clear communications plan and platform improvements; 2) Demonstrable improvements in the impact that use of the SuSanA Platform has on members’ work in sanitation; 3) Strengthened governance and institutional sustainability of SuSanA as reflected in an operational plan that includes a plan for funding the budget needed to assure the future of SuSanA.

The overall objective of this current Phase 3: to improve the effectiveness of the SuSanA platform as a knowledge management resource that promotes increased collaboration and information-sharing within the WASH sector and to support the long-term sustainability of the platform.

Further information

Grant size of Phase 3: $1,5 M (over 2 years)

The consortium consists of SEI, GIZ, Oxfam, WaterAid, Kellogg Consultants, Ostella, Dotwerkstatt

Earlier phases had the titles: Extension of SuSanA Discussion Forum - Supporting online knowledge management, dissemination and peer discussions of the BMGF WSH projects

Phases 1 & 2: This project contributed to the knowledge management and dissemination of results of sanitation grants funded by the WSH (Water, Sanitation, Hygiene) program of the Bill & Melinda Gates Foundation - for example by using the SuSanA discussion Forum and online library.

Contact information

Arno Rosemarin
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Elisabeth von Muench
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Simon Okoth
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Filter tags

Bill & Melinda Gates Foundation Capacity development Educators Global Journalists Operation, maintenance and sustainable services Politicians and local decision makers Practitioners Public awareness, advocacy and civil society engagement Technology comparisons University, education or research institution


Stockholm Environment Institute
Stockholm and Nairobi
Sweden and Kenya

SEI is an independent international research institute with offices in Sweden, the UK, Estonia, the US, Thailand and Kenya. We have been engaged in environment and development issues at local, national, regional and global policy levels for more than 25 years. Our goal is to support decision-making and induce change towards sustainable development around the world by providing integrative knowledge that bridges science and policy in the field of environment and development. Our approach is often highly collaborative, and stakeholder involvement has always been at the heart of SEI’s work. Our projects help to build capacity and strengthen institutions to equip our partners for the long-term. SEI was the home of the EcoSanRes Programme, a pioneer in the area of sustainable sanitation between 2001 and 2011. SEI was one of the co-founders of SuSanA in 2007. At present the Sustainable Sanitation Initiative at SEI is a combination of original research, knowledge management, capacity development, policy engagement and on-the-ground action.

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Elisabeth von Muench (Elisabeth)

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Resources and publications

Our library has more than 3,000 publications, factsheets, presentations, drawings etc. from many different organisations. It continues to grow thanks to the contributions from our partners.

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The three links below take you to special groups of items in the library for more convenient access:


The project database contains nearly 400 sanitation projects of many different organizations dealing with research, implementation, advocacy, capacity development etc. Advanced filtering functions and a global map are also available. Information on how and why this database was created is here.

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Missed important conferences or courses? Catch up by using their materials for self study. These materials have been kindly provided by SuSanA partners.

Shit flow diagrams, excreta flow diagrams (291 SFDs worldwide)

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Integrated content

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