Communications with Communities Working Group (2020) Stakeholder Mapping 2020

Despite great coverage in 2020 by messaging on lifesaving issues (COVID-19: 99% people, cyclone preparedness: 98% people) there are variations of level of access to information by sex, age, disability, and other vulnerabilities (JMSNA 2020). Restricted mobile and internet connection prevented people from receiving information as well as reporting problems. Reduced footprint of staff/volunteers for COVID-19 reduced agencies capacity of community participation and engagement which […]

WHO, UNICEF, WSSCC (2008) Celebrating World Water Day 2008. Theme: Sanitation Matters! An Advocacy Guide

Sanitation Matters! The theme/slogan puts at centre-stage the various links and communicates a sense of urgency and immediacy. The theme is also “open-ended” and lends itself to creative visual and textual interpretation for expressing a multiplicity of individual/collective human emotions and contexts. The theme can also be interpreted relatively easily into different contexts, cultures and languages. Sanitation Matters! can be interpreted in many different ways, based […]

WHS, CBM (2016) Charter on Inclusion of Persons with Disabilities in Humanitarian Action

Cislaghi, B., Heise, L. (2018) Theory and Practice of Social Norms Interventions: Eight Common Pitfalls

Recently, Global Health practitioners, scholars, and donors have expressed increased interest in “changing social norms” as a strategy to promote health and well-being in low and mid-income countries (LMIC). Despite this burgeoning interest, the ability of practitioners to use social norm theory to inform health interventions varies widely. Here, we identify eight pitfalls that practitioners must avoid as they plan to integrate a social norms perspective […]

World Bank (2015) Transect Walk

CDC (2014) CERC: Crisis Communication Plans

CDC (2019) CERC Crisis and Emergency Risk Communication. Psychology of a Crisis

World Bank (2020)  Communication during Disaster Recovery Disaster Recovery Guidance Series

This guide provides practical guidance for governments regarding how to effectively communicate with communities during the recovery phase following an emergency. It explains how to identify communication needs and presents best fit communication methods and strategies to deploy to support disaster recovery frameworks (DRF) and recovery strategies. For the purposes of this guide, recovery communication includes sending, gathering, managing, and evaluating information. Communication flows between […]

CDC (2018) CERC Crisis and Emergency Risk Communication. Introduction.

What is Crisis and Emergency Risk Communications (CERC)? The Centers for Disease Control’s (CDC) Crisis and Emergency Risk Communication (CERC) manual provides an evidence-based framework and best practices for anyone who communicates on behalfof an organization responding to a public health emergency.1 CERC is built around psychological and communication sciences, studies in the field of issues management, and lessons learned from emergency responses. Emergencies can […]

World Bank Water and Sanitation Program (2008) Sanitation Demand and Supply in Cambodia Identifying Constraints to Increasing Sanitation Coverage

Analysis of the sanitation supply chain and household sanitation demand shows that growth in coverage can be stimulated by making sanitation products and services more available, attractive and affordable while at the same time overcoming the prevalent high-end facility preference.

World Bank Water and Sanitation Program (2004) The Case for Marketing Sanitation

Access to sanitation – the hygienic disposal of human excreta – has been largely achieved through the private sector supplying individual households. Evidence from what works indicates that development of the market is the only sustainable approach to meeting the need for sanitation in the developing world. This field note explains the marketing approach and suggests that it should be promoted as a central feature […]

CDAC Network, ACAPS (2014) Assessing Information and Communication Needs: A Quick and Easy Guide for Those Working in Humanitarian Response

World Vision (2020) Nurturing Care Groups Project Model

CBM (2019) Disability and Gender Analysis Toolkit

CAWST (2009) Three Pile Sorting Instructions. WASH Education and Training Resources

These instructions explain how to facilitate the three pile sorting activity with a group of people.

WRC (2012) In Search of Safety and Solutions Somali Refugee Adolescent Girls at Sheder and Aw Barre Camps, Ethiopia

The Women’s Refugee Commission completed a research mission to the Jijiga Somali refugee camps in Ethiopia in April 2012. The research mission was the first of three such missions, which are part of a threeyear global advocacy research project aimed at enhancing the safety and resilience of adolescent girls ages 10 to 16. The purpose of the three-week visit to Ethiopia was to assess Somali […]

CAWST (2017) Community WASH Promotion Trainer Manual

This manual is for trainers who are interested in delivering training on Community WASH Promotion. It includes lesson plans, agendas, forms, and guidance on training delivery.

WYG International (2009) Summary Stakeholder Analysis Water Supply and Sanitation Services ADB TA 7240-UZB

An analysis of the stakeholders of the proposed WSSS Improvement Investment Program has identified the individuals, groups and organizations that will be influenced by and affected by the water supply and sanitation services sub-projects.These stakeholders include: government ministries and agencies, provincial organizations, town residents at household-level, the private sector. The analysis reviewed secondary data, household survey data, key informant interview transcripts and focus group reports, […]

Castro, V., Msuya, N., Makoye, C. (2009) Sustainable Community Management of Urban Water and Sanitation Schemes. A Training Manual

The aim of this capacity building programme is to improve the efficiency and positive impact of urban, community-managed water and sanitation schemes. The manual was originally developed in collaboration with the Dar es Salaam Water and Sewerage Authority’s (DAWASA) Community Water Supply and Sanitation Program (CWSSP); but some of the material is applicable to other urban communities who may need to improve their management practices […]

CARE Australia (2014) Gender Equality Programming - Guidance Note: WASH. Ensuring Gender Equality Programming in Water Supply, Sanitation and Hygiene Promotion

The intent of this guidance note is to increase awareness among CARE’s WASH practitioners of gender issues, ensuring emergency WASH programs are viewed with a gender lens. The content is not original, rather an amalgamation of various guidance and best practice, distilled here to provide a more concise reference tool for CARE’s WASH staff to meet minimum WASH and gender equality standards.