The City Service Delivery Assessment (CSDA) is a complementary tool to assess why the situation is as it is. It supports a systematic process for working with stakeholders to assess the enabling environment for Citywide Inclusive Sanitation (CWIS).
This training material is meant to help participants understand and apply the City Service Delivery Assessment (CSDA) tool for Citywide Inclusive Sanitation (CWIS).
Blackett, I., Hawkins, P. (2019). CSDA Training Materials An Introduction to City Service Delivery Assessment Inclusive Sanitation in Practice, United Kingdom
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