Klaesener-Metzner, N. (2010). Public toilets in Vienna - Operation between cost efficiency and service for the public. Published in EcoSan Club Sustainable Sanitation Practice Issue 2, pp. 4-9. [324.29 KB]
Summary: The keys to sustainable and therefore successful operation of public toilets are cleanliness and accessibility, unfortunately in most cases these qualities cannot be found easily.
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