Please enter the email address for your account (i.e. the primary e-mail address that you used to register). A verification link will be sent to this e-mail address and also to your alternative e-mail address if you have provided one in the past. Once you have received the verification link (on either e-mail address), you will be able to set up a new password for your account.
If you have problems with the password resetting process please e-mail us at firstname.lastname@example.org rather than setting up a new account.