ACWUA, as a global center of excellence, will work in partnership with water and wastewater utilities in the Arab countries, on building capacities within the utilities, and on instituting best practices within a high quality level.
Quality is herein defined as conforming to the requirements and specifications in all matters of training, technical Support (projects management, research & studies) and events management in the field of water and wastewater. Thus ACWUA is committed to meet ISO9001:2015, ISO14001:2015, OHSAS 18001:2007 standards requirements. In addition to, environmental protection, preservation of injuries and other legal requirements.
We committed to achieve this through continual improvement by planning and implementing specified and measurable quality objectives and activities to achieve members and other interested parties' satisfaction.
We also recognize the importance of the entire company working within this policy and will ensure all aspects of this policy are communicated to our employee's on a regular basis and the measurable objectives are regularly communicated and updated.
On 1 September we relaunched our website, using a new menu concept to improve the user experience. However, some functions are not working yet but we are working on those now. If you have any comments or suggestions please post them here on the SuSanA discussion forum. Thank you.