Supporting SuSanA and the broader WASH Community of Practice through the SuSanA on-line platform

2012 - 2019 • Stockholm Environment Institute (SEI)


To improve the effectiveness of the SuSanA platform as a knowledge management resource that promotes increased collaboration and information-sharing


Central to the project are three studies, connected to the three outcomes described below in the Objectives, the results of which will inform decisions about improved planning and implementation of SuSanA.

The first study looked at how online user experiences can be enhanced for SuSanA’s online knowledge-management resource ( ) and already lively discussion forum ( ). Through competitive bidding this project was carried out by Bentley University's User Experience Centre in March 2017. The results of the study were distributed through the SuSanA Forum (see link below). Changes to the SuSanA Forum and website were made during April to August 2017. A repeat user experience study is planned for 2018.

Second is a marketing study to better understand the knowledge and networking needs of the global WASH community, particularly those parts of the community that could play a bigger role within or in collaboration with SuSanA. One key outcome of this study will be the development of a major new communications strategy and implementation plan for SuSanA and its partners. Through competitive bidding this study is being carried out during 2017 by CAWST and Seecon.

The third study will look at how to ensure SuSanA’s long-term organizational sustainability and will take place in 2018.


Detailed location of main activity  Countries of activity


Phase 3 (2016-2019):

The project will have three key outcomes: 1) Improved use of SuSanA Platform by identified target groups, through a clear communications plan and platform improvements; 2) Demonstrable improvements in the impact that use of the SuSanA Platform has on members’ work in sanitation; 3) Strengthened governance and institutional sustainability of SuSanA as reflected in an operational plan that includes a plan for funding the budget needed to assure the future of SuSanA.

The overall objective of this current Phase 3: to improve the effectiveness of the SuSanA platform as a knowledge management resource that promotes increased collaboration and information-sharing within the WASH sector and to support the long-term sustainability of the platform.

Further information

Grant size of Phase 3: $2,734,865 (over 3 years)

The consortium consists of SEI, GIZ, Oxfam, WaterAid, Kellogg Consultants, Ostella, Dotwerkstatt

Earlier phases had the titles: Extension of SuSanA Discussion Forum - Supporting online knowledge management, dissemination and peer discussions of the BMGF WSH projects

Phases 1 & 2: This project contributed to the knowledge management and dissemination of results of sanitation grants funded by the WSH (Water, Sanitation, Hygiene) program of the Bill & Melinda Gates Foundation - for example by using the SuSanA discussion Forum and online library.

Contact information

Arno Rosemarin
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Elisabeth von Muench
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Simon Okoth
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UX study on SuSanA's websites carried out by Bentley University UXC in 2017

Discussion on forum (Phase 3)

Discussion on the forum (Phase 1 and 2)

Documents in library

Stockholm Environment Institute
Stockholm and Nairobi
Sweden and Kenya

SEI is an independent international research institute with offices in Sweden, the UK, Estonia, the US, Thailand and Kenya. We have been engaged in environment and development issues at local, national, regional and global policy levels for more than 25 years. Our goal is to support decision-making and induce change towards sustainable development around the world by providing integrative knowledge that bridges science and policy in the field of environment and development. Our approach is often highly collaborative, and stakeholder involvement has always been at the heart of SEI’s work. Our projects help to build capacity and strengthen institutions to equip our partners for the long-term. SEI was the home of the EcoSanRes Programme, a pioneer in the area of sustainable sanitation between 2001 and 2011. SEI was one of the co-founders of SuSanA in 2007. At present the Sustainable Sanitation Initiative at SEI is a combination of original research, knowledge management, capacity development, policy engagement and on-the-ground action.

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SuSanA Partners currently 315 partners

Sanitation events

SuSanA newsmail

Stay informed about the activities of SuSanA and its partners. The SuSanA news mail is sent out around four times per year and contains information about news, events, new partners, projects, discussions and publications of the SuSanA network.

SuSanA partners are welcome to send us news items for inclusion in the SuSanA news mails.

Archived news »

Latest tweets mentioning SuSanA

Tweets mentioning SuSanA »

What's new? We have a Wikipedia Drive for World Toilet Day!

Wikipedia is one of the key global channels for disseminating information about sanitation – so SuSanA is now organizing a major upgrade of the relevant pages. Are you a creative writer, journalist, editor or sanitation expert? Join this important crowd-sourcing event ahead of World Toilet Day (19 November).

More information in press release by SEI »





Resources and publications

Our library has more than 2300 publications, factsheets, presentations, drawings etc. from many different organisations. It continues to grow thanks to the contributions from our partners.

Add item to library »

The three links below take you to special groups of items in the library for more convenient access:


The project database contains nearly 400 sanitation projects of many different organizations dealing with research, implementation, advocacy, capacity development etc. Advanced filtering functions and a global map are also available. Information on how and why this database was created is here.

People working for SuSanA partners can add their own projects through their partner profile page. You might need your SuSanA login upgraded for this purpose. Please contact us if you would like to add a project.

Trainings, conference and events materials

Missed important conferences or courses? Catch up by using their materials for self study. These materials have been kindly provided by SuSanA partners.

Regional chapters

Use the map or the search tool to access the most relevant information and knowledge products for your region or country. This includes relevant resources, events, partners or projects.

Shit flow diagrams (SFDs), excreta flow diagrams

Shit flow diagrams (SFDs) help to visualize excreta management in urban settings. Access SFDs and more through the SFD Portal.




Discussion forum

Share knowledge, exchange experiences, discuss challenges, make announcements, ask questions and more. Hint: Your discussion forum login is the same as your SuSanA login. More about the forum's philosophy »

Integrated content

We are hosting content from some other communities of practice and information-sharing portals. This section also provides a link to SuSanA's Sanitation Wikipedia initiative.

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SuSanA partners

Learn more about current SuSanA partners, and sign up to become a partner organization (if your organization is eligible). This way you can show your support for SuSanA's vision and fully utilise the platform's functionalities. See FAQs for more details.

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SuSanA meetings

Individual membership

Register as an individual member of SuSanA free of charge. As a member you can interact with thousands of sanitation enthusiasts on the discussion forum.  You can also get engaged in one of our 13 working groups. Our FAQs explain the benefits further.

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